UK2.Net Web Hosting Fail *Updated 12/2/10*
As a part time job I do car valeting (Car Valeting Pro) on evenings and weekends. Since its winter I don’t get many enquires so I tend to only check my website monthly, whilst still checking my emails daily.
Yesterday I was alerted by a customer that my website wasn’t working and it just came up with “This Account Has Been Suspended”.
I got straight onto UK2.net who I host the website with and had to submit a request form asking why my account was suspended. I kept up with checking the online chat support that they offer as it was offline at the time. By chance I managed to catch their online chat working so proceeded to get my site back up and working.
Now that the issue is resolved, I have been into my site to check the date when it went down, and i happened to notice that the first recent visitor is UK2.net, so in my mind they clearly had pushed some buttons at their end to get the site working again then proceed to check it hence logging themselves as the first visitor.
I’m currently in contact with UK2.net via their ticketing system but they seems to be under the impression that this is a sporadic error, even though I have stated that the problem is now solved I just want to know why I got a “This Account Has Been Suspended” error and also why I got no email saying that there was an issue.
If a customer hadn’t brought this to my attention it could easily of been the beginning of March before I noticed this problem.
So we finally have a reason as to why my account got suspended.
Thanks UK2 for the months free hosting.