Sometimes we forget that the machine that Google is, isn’t perfect, Ok it’s nearly dam perfect, but what keeps on impressing me more and more is the honesty of the Googlers and the support they give to US the webmaster. At the recent SES in London, I spent a evening with Maile Ohye, we had met a few times in the past but in London we spent a good few hours, mainly me bitching about the world and Maile being supportive to my cause 
in fact by the time I went to bed I felt Happy that Google was really supporting us.
Days later, and my partner on the site clinic I was doing called to say he couldn’t make it, So who stepped up, Yes Google did ! Maile again came to my rescue this time we sat together trying to help out webmasters and their sites. After the session I had a chat with Adam Lasnik for an hour or so, I’m always hard on Adam and I don’t know why maybe because me came from our ranks I don’t know, but he is a good guy we chatted about best practices for a while and Webmaster Tools even if I do disagree with some points, generally GWT is good for webmasters
Finally thanks to Matt Cutts the man that keeps me on the straight and white hat path 
DaveN
6 Comments
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Have to agree – I’m really grateful for the help I’ve received from Google on many occassions.
Well done Google engineers
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See Dave, Google loves ya buddy!
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Dave,
I think it’s always going to be love / hate with search engines, it’s the nature of our business. It’s comforting to know that Google are prepared to help put webmasters on track!
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Hey, Dave, it was good chatting, and thanks for the kind shoutout!
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It was good to see you again dave and it was also nice to talk to you adam thank you both for the pointers
Sounds like SES London was good–I know that Maile and Adam enjoyed it. I’m lucky to work with good colleagues.