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Reinclusion Request – indigoclothing

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what do you do when you know you haven’t do anything wrong, but Google still gives you a penalty

Take http://www.indigoclothing.com/and Alex is a reader and sometimes comments on my blog, I got an IM from him today asking me to look at his site more a favour and than anything else, see you it looks like his site has been hit with a penalty.

so I asked Alex a few simple question.

ME: Links.. have you purchased any say in the last 6 months ?
Alex : NO

ME What site changes have you made
Alex we added a hidden Div and Google analytics’s

ME WTF .. you mad Hidden Div?
Alex you can see on homepage, the green bar below images click it…. Scriptalicious

ME ok .. how do you handle 404′s
Alex ???? serverside we serve a 404 with links

Me : you got any new links recently, it has to be link related mate
Alex : we won the WordPress contract to run their shop

Me : Link please
Alex : http://shop.wordpress.net/

Me : http://shop.wordpress.net/world/about/ I bet that fucked you up
Alex : what should we do ask them to remove the links and file a reinclusion request

Me: WHAT ! you have done nothing wrong… I ranted for a while… what I would do is

a) If you don’t have google webmaster central account – get one
b) Yes file a re-inclusion request
c) Pray a lot

so what would you do in this case.. you know you haven’t made any mistakes but you still got hit with a Google penalty

DaveN

21 Comments

  • Adam Moro 1886 days ago

    http://adammoro.net

    Why do you think it’s that page, DaveN?

    Reply
  • Tom 1886 days ago

    http://www.distilled.co.uk/blog

    not sure how long ago your conversation was with Alex but I can’t see any penalty from my side?

    Ranks 6th for promotional clothing which I don’t think it’d do with a penalty.

    Reply
  • Dudibob 1886 days ago

    Google couldn’t of possibly classed that link… as a paid link!?

    a. re-inclusion
    b. pray an awful lot
    c. contact a Google person!

    Reply
  • DaveN 1886 days ago

    @ tom .. because I know where they used to rank for t-shirt printing :)
    @ Adam Moro .. because I know where they used to rank for t-shirt printing :)
    @ dubibob .. why not WordPress has had sub domain history in the past

    Reply
  • Wil Reynolds 1886 days ago

    http://www.thinkseer.com/blog

    Going through something similar, but this person has major feeds that already exist on the web, so about 95% of the content is lower quality, we are going to robots.txt exclude the whole site and only include the pages that have unique content. We got rid of the link exchange once we took them on – a great leftover for us!

    Reply
  • phil 1886 days ago

    http://dexknows.com

    nah, slim to none on the wordpress link…i’d look else where…

    Reply
  • phil 1886 days ago

    http://dexknows.com

    http://www.indigoclothing.com/ is nofollowing the recip link to wp…

    Reply
  • Adam Moro 1886 days ago

    http://adammoro.net

    Ok ok. I see the placement’s dropped significantly (for a lot more than just t-shirt printing actually). But you think it has something to do with the links on the WordPress Shop page?

    Reply
  • Jeremy Luebke 1886 days ago

    A penalty to the 2nd page? I’m not sure this is a penalty. I think a lot of their backlinks have just be devalued for various reasons (overzealous backlink devaluing) causing an overall drop. For example, Yahoo shows around 10K backlinks and they have one sitewide backlink that probably takes up 4K of that. If that one got nail, thats a big chunk gone.

    Reply
  • jc 1886 days ago

    I don’t think its that link from that page, the page isn’t cached as its disallowed by the robot.txt.

    Sitemap: http://shop.wordpress.net/sitemap_index.xml

    User-agent: *
    Disallow: /world/privacy-policy
    Disallow: /world/about

    Maybe its due to the link on the bottom right of each page which is on every page of the shop which totals at 23 pages???

    Reply
  • Joost de Valk 1886 days ago

    Reply
  • DaveN 1886 days ago

    @Joost the DigitalPoint page has been around forever.. something happen recently.. mind you I’m seeing some more sites getting culled as well so maybe we are just see the start of round 3 in the link war..

    Dave

    Reply
  • DaveN 1886 days ago

    good catch JC, not sure no long that’s been on there for thou

    Reply
  • Matt Cutts 1885 days ago

    http://www.mattcutts.com/blog/

    “what do you do when you know you haven’t do anything wrong, but Google still gives you a penalty”

    Re-examine your assumptions? E.g. http://web.archive.org/web/20070817163057/http://www.indigoclothing.com/blog/ is a link that shows when they were selling links. Later versions of their site were selling even more links, e.g. “sexy underwear” links.

    Google has been very clear about how we feel about selling/buying links. If indigoclothing.com has dropped their text link ads and remove the links that they sold, they could do a reconsideration request. According to the data I looked at, the site has never done a reconsideration request.

    Reply
  • IndigoClothing 1885 days ago

    @phil we nofollowed the WP recip links recently (2-3 weeks ago) as part of a wider but select use of nofollow on some internal pages (contact us link in page footers for example). Would you not recommend this?

    @jc that robots.txt is only excluding one of the about pages (there are 2 – http://shop.wordpress.net/usa/about) – as the WordPress shop has 2 stores (Americas and World) we excluded the world store recently (2 weeks ago) from the index to avoid dupe content issues.

    Thanks to everyone so far for the input.

    Reply
  • IndigoClothing 1885 days ago

    I have also just now taken down the following paragraph from the WP store about page as I am sure, like Dave says, this is one element of the problem:

    “The WordPress Shop is managed by Indigo Clothing, a UK based t-shirt printing company.”

    Reply
  • Daniel F 1885 days ago

    http://www.aczion.com

    It’s obviously some kind of penalistation. Try to search for a uniqe phrase like “Indigo is a quality t-shirt printer” on Google. You must click “repeat the search with the omitted results included” for indigoclothing.com to show up. If you do, you’ll see that Google knows about no less that five versions of their homepage:

    - http://www.indigoclothing.com/
    - http://www.indigoclothing.com/?gad=CKzz6toBEghxwdSkrvH2SBjcooL_AyC0vNMP
    - http://www.indigoclothing.com/index.php
    - http://www.indigoclothing.com/?gclid=CIakzvOt_IoCFQMrlAodQjZWFA
    - http://www.indigoclothing.com/cgi-bin/page.cgi?d=1&page=homepage

    I would suggest some work with robots.txt and htaccess to prevent Google from indexing these duplicated pages.

    Good luck!

    Reply
  • g1smd 1885 days ago

    Matt Cutts has mostly nailed it, but the Duplicate Content issue can never be a good thing too.

    Reply
  • BobJones 1884 days ago

    Here is where MattCutts/Google’s position makes no logical sense.

    Check out this page:
    http://sports-ak.espn.go.com/mlb/clubhouse?team=nyy

    -see the ad and text link for StubHub “New York Yankees Tickets”:

    Check out this press release:
    ESPN and StubHub Team Up to Provide Tickets to Sports Fans
    http://www.marketwire.com/mw/release.do?id=789288

    Here is my question:
    Did ESPN/Disney/ABC just “sell” a backlink to StubHub/Ebay? Should ESPN and StubHub lose all of their organic listings now?

    Reply
  • [...] them from its site about six months ago. The site was recently penalized by Google, and Matt Cutts indicated to Naylor that the cause was likely past sales of paid [...]

  • [...] ball here with me as Dave (Naylor) had an interesting journey with TLA and Google this week Reinclusion Request – indigoclothing Matt Cutts 1 – DaveN 0 How Google is killing sites for buying or selling links If you use TLA [...]

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