reports are starting to spread amongst UK webmasters that 123reg had a some major outages with their DNS servers, even thou 123Reg had promised to keep their clients in informed, it seems that they didn’t.. lot’s of pissed off UK Webmasters.
DaveN
20 Comments
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20th November 2007 @ 14:22
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http://www.123-reg.co.uk. Some of my sites vanished. Am moving away from them asap.
20th November 2007 @ 15:42
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Richard: I didn’t have a problem with any of my sites either. They’re all hosted else where - it’s just the domains being hosted with 123 reg.
Eitherway, quite glad..
20th November 2007 @ 17:11
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The bloody UK Hosts/Registrars do my head in. We use FastHosts for a lot of our sites, the largest IIS host in the UK, and there customer service is crap. They also managed to have a massive security breach the other week. It’s not like they are cheap either every tiny extra you want they charge for. We recently started registering the domains with 123 Reg but I only use them for that luckily not for the full hosting.
20th November 2007 @ 20:09
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I’ve got an account with 123 but no problems as far as I am aware (I think)! Checking now, though.
20th November 2007 @ 20:16
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It’s bad enough the nameservers being down. But from the posts on the UK-Netmarketing list today, it sounds like 123reg have been far from helpful either.
20th November 2007 @ 20:59
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Some of my clients did face the same problem and almost NIL response from 123 reg’s end …
Sad to see some big companies go down this way ..21st November 2007 @ 06:40
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Guys - Never Host With Your Registrar!!!
(No matter how sweet the deal)
I thought everyone knew that? Well, now you do
21st November 2007 @ 07:14
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I don’t host with 123-reg but it wasn’t their hosting that was the problem. Apparently it’s that their nameservers weren’t actually working.
21st November 2007 @ 11:43
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I have about 100+ domains with 123reg and I had no problems, none of the sites are hosted by their servers though, they are all on dedicated servers in the US.
22nd November 2007 @ 15:32
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I am pleased to say I have found someone excellent to host my sits only had 10 min down time in 4 years.
23rd November 2007 @ 00:10
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I got an email a while ago from fasthosts about a “possible security compromise” on domain names. Thankfully, I haven’t got any big domain names stuck with them. Besides, I found out a few months later that they are exorbitantly more expensive than other registars (even on the net, UK prices are more expensive)…
26th November 2007 @ 17:53
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I had a big problem with 1-2-3 REG a few weeks ago. One of my customers’ domain names failed to renew. They took payment for renewal but the domain name didn’t renew. This coincided with him having a 3K press release in the Telegraph. We only just got it back up in time by the skin of our teeth.
26th November 2007 @ 20:20
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RUBBISH! 123-reg have stuffed up my DNS settings, and my wintersports sites are now down at the busiest time of the year!!!
No answer on the phones or by email either…
27th November 2007 @ 20:49
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If people are still having problems, what you can do that will work for the time being without having to move registrar is change the nameserver setting. There are a few free nameserver organisations out there, just transfer to one of them. This change happens quickly (in an hour two), rather than what is still an unusually long time for any DNS settings to filter through with 123reg.
2nd December 2007 @ 09:52
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What the hell is going on with 123-reg????
The ‘ask a question’ support page doesn’t work, they keep putting status updates and then removing saying things have been solved… even though they haven’t.
My website hasn’t propagated for 5 days since registering with 123-reg. Absolutely rubbish and the worse support I’ve ever experienced online ANYWHERE!
3rd December 2007 @ 00:55
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I’m a 123-reg customer and for the second time in 2-3 weeks, 123-reg is down. My websites are not working, and it looks like, neither is 123-reg.com itself.
How many other people are experiencing this severe 123-reg.com downtime? They emailed me a couple of weeks ago mentioning something about some of their nameservers not working.
Hello this is a PIPEX company.
4th December 2007 @ 12:58
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I have about 100 odd domains with them - for a few hours, quite a few of the sites (hosted elsewhere) were resolving to 123reg “this domain has been registered by 123reg” message. But it was only for a few hours - I did try to call (at a very expensive call rate - their email takes upto to weeks to get resoponses from)and gave up in despair. No comment or email from them to date. I have started buying domains from lycos now - phone support is cool, but their domain registration process takes 2-3 days sometimes - not instantly I am afraid.
6th December 2007 @ 18:46
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Well, just as they release the information about “who purchased pipex” they manage to screw it all up.
I wonder what this will do to the confidence within 123, i know i won’t be hosting another domain with them in the future. Best of luck GX Networks, Pipex, or would you prefer to be just called Tiscali, the network with NO UK call centres?4th April 2008 @ 09:38
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Well Rishil, you’re one of the lucky ones then. We have all of our domains with them as well and we keep getting the same things, when I rang them (20 mins in a queue at 10p a min) I was told that everything was working and that I should contact the network administrator, fine, except that I am the network administrator! Everything was fine at our end, but they weren’t passing any traffic to our nameservers.
When things were down for us we didn’t even get their own “this domain has been registered by 123reg” message.
Moving my domains, not happy.
16th July 2008 @ 17:13
Copyright © 2004 - 2009 David Naylor. All rights reserved |
Is this http://www.123-reg.com, the Pipex owned hosting firm, currently at #3 for [domain registrar] in Google.co.uk, or http://www.reg123.com, the pharmaceutical development portal?
I have a couple of personal sites which are registered through 123-reg (although are hosted elsewhere) and have had no problems as yet, despite c|net’s assertion (http://blogs.cnet.com/8301-13505_1-9819551-16.html) that absolutely everything is down.
If this is, as I suspect, blind luck on my part, and my DNS propagation managed to cache in enough places just prior to 123-reg’s catastrophic collapse, then I am happy to have escaped unscathed, but I’m left wondering whether this affected only those sites they host themselves.
Either way, I was not warned of anything by them at any point.