Mindshare lose their minds
“Full service” agency Mindshare have launched a re-brand this week and are taking flak for an unnecessary and expensive redesign. This wouldn’t be at all unusual but in this case the criticism is coming from other West End agency chiefs rather than those of us in the trenches who boggle at spending quarter of a million on a couple of coloured circles.
We’re used to statements such as “The flow of colour symbolises the flow of creativity across the business and the segmentation mirrors the bringing together of specialist expertise within Mindshare’s ‘open source’ approach to client business which enhances a platform neutral approach” being applauded by brand pseuds, but when the people you share Cristal and a certain other C product are laying into you with comments like “I am really struggling to see the point of this” you know you’ve had your nose in the trough a bit too much.
Still, we’re used to seeing this kind of nonsense and wouldn’t pass comment if it weren’t for the fact that Mindshare recently launched an SEO division, headed up by Carolyn Watt who commented “It’s no longer about building a site or technology, it’s about positioning brands in the digital space”. Well sorry Carolyn, but there’s still some elements of building a site that are important for SEO, and not replacing your entire website with a single GIF is one of them.
Does Mindshare’s SEO division have any voice in the company, or was this done with their blessing? Either way it’s hardly what you’d call best practice (though probably no worse than their previous flash based site) and goes to show that big brand agencies aren’t always the best choice when it comes to specialist services.
In the interests of fairness and balance I did try and find out some more about their SEO services on their other website, www.mindshareworld.com, but gave up the fourth time I got an internal server error.





Pete 1695 days ago
Think their QA team must have been on holiday – some more erm issues for you
- Click on Google image (top right)
“Unauthorized
You are not authorized to view the resource at /how-we-think/mindshare-views/in-our-opinion/@searching-questions. Perhaps you entered a wrong password, or perhaps your browser doesn’t support authentication.”
BTW anyone else think the page naming is optimisation gone mad – how-we-think/mindshare-views/in-our-opinion/@searching-questions
HJ 1695 days ago
http://www.mynavel.co.uk/I am not sure they offer much to be honest, other than badly managed white-labeled consultancy from other agencies. What Carolyn Water knows about SEO could probably be written in a title tag without being truncated in the SERPS.
Daniel Mcskelly 1695 days ago
http://www.bronco.co.ukIndeed Pete…I was getting errors all over the place when I visited it yesterday.
lol HJ. I don’t know the lady so couldn’t say for sure, but apparently she used to write for The Daily Mail so what she knows about *anything* could probably fit in half a dozen words.
g1smd 1695 days ago
The bigger the company, the less they collectively seem to know… or else they have people that do know, but it is the people that don’t know that are in charge and they want it done how they want it done. In far too many cases, the opinion of the peons isn’t asked, isn’t heard, and doesn’t count. It mght be better if they just scrapped the whole thing and hired someone with a clue to do it all again from scratch.
Lea de Groot 1694 days ago
I’m getting a gif with “Please bear with as we rebrand and update our website” – have they ripped it down for replacement that quickly?
SEO Services UK 1694 days ago
http://www.amplified-media.co.ukThe mind indeed boggles – 1/4 mill on re-brand. tsk, they should’ve gone to WordPress!
agree with g1smd – the bigger the organization the more bloated the decision making becomes. and in the end the final decision is a far cry from the original concept.
an acronym springs to mind K.I.S.S (keep it simple stupid)
Pete 1692 days ago
They have indeed put a holding page up.
Short and sweet!!!!
g1smd 1691 days ago
There’s never an excuse to take a site down while you rebrand or redesign. That is just lame.
The new site should go live with a transition of just a few hours downtime at most — for a small site, it could be mere minutes.
Redacted 1691 days ago
yeh i went to AKQA to interview and they where fucking usless – interviewer sasked a question about user generated content.
I mentioned Red Vs Blue and mechinima and e hadnt heard of either (akqa desinged the Xbox 360′s Gui) and Rvs Blue where used in the launch of teh 360′s
A real Nathan Barley moment
J Mallow 1689 days ago
good for them that they didn’t hire you redacted! they obviously have a pretty good process for not hiring idiots.
Asish 1678 days ago
I had a friend that went for an interview there with very postive feedback about the technical SEO guy that works there. Apparently he worked for a similar but smaller agency and knows what he is doing. I’ve googled Carolyn watt and can tell you that she has little or no SEO bioD online.
No error message.huuray
AlchemyV 1510 days ago
http://www.alchemyv.comTo think I nearly worked for them! I was left totally unimpressed by the lack of knowledge regarding aggressive SEO. Bunch of jokers! Thanks for exposing them.