Hotels – Local Results go Crazy
Dave gave a presentation in ProSEO just 3 days ago in which he painted a gloomy future of Google moving into partnerships with certain providers and making use of their own muscle to start replacing traditional organic SERPs with something more within their control. A lot of people thought it was just “tin foil hat” stuff. But as Patrick and others have noticed… local is going mad today. Still trying to gauge everything, but it’s clear there are some big winners and perhaps we’re starting to see behind the curtain as to where Google is headed in a year or two.
Firstly, what do the new results look like?
What we’re seeing are as follows:
- Map listings moved on top of the Adwords results. And I mean that literally: if you scroll down, the map comes with you and obscures the PPC!
- Results in the inline SERPs are coming from the map. These aren’t the guys that were ranking before – they’re just being pulled out of the maps and given the organic spots
- The results themselves are far, far richer than what we’re used to from Google. We’re seeing images, links to reviews, star ratings, a quoted review…
So OK, we’ve probably all seen this coming to some degree. But at the same time there’s something else happening (we think).
Much kudos to the guys at Laterooms for one thing. We see them at #1 for ‘hotels in manchester’, ‘hotels in leeds’, ‘hotels in ripon’. Pretty much everywhere we go… we see Laterooms.
In one sense, you kind of expect that – they’re a big name who rank #1 for ‘hotels’ outright so this could be a knock-on from the ‘contracted long tail’ thing we’ve also been sensing (search for “BMW anything” and the official BMW site comes up, even if you’re looking for parts that don’t exist.)
But then… this results on a search for “cheap hotels in Leeds”:

The main link itself doesn’t even go to a specific page – just Laterooms’ homepage. And a hotel in Manchester is pulled out into the listings, despite being fully 60 miles from Leeds. I guess that could just be an interface glitch but it’s notable that it’s something that again favours Laterooms.
Or, indeed this result: “hotels in manchester” brings back this:
Only the links goes here….

It’s fairly safe to say that ‘hotels’ is on lock down for Laterooms. Nice work by whoever’s responsible
We’ve been wondering when – and if – Google will start to give more weight to sites that it can partner with in some way. Are Laterooms a feed partner? Obviously we don’t know, but taken in tandem with Google’s obvious decision to tie-in with a core set of sites in this market it is suggestive of something more deliberate…
Where does it leave everyone else?
Dave’s first word was ‘ingenious’. Google are cutting out the directories and local listing results in favour of their own properties. They’re also giving a boost to the little guy. If you can get a local listing – hardly a big ‘if’ – then you can cut straight to the top of the SERPs. It’s a win-win, because PPC has started to spiral out of the reach of smaller businesses as huge brands bid on all keywords regardless. So the big players keep their PPC results and the little guys get a shot at page 1.
Then again, check this out (apologies, but I’ve no idea where I got the screenshot from – if someone knows I’ll give them the link! – UPDATE: it was Dave!)

That’s a paid advert within the local results.
But where does that leave sites like Simon Seeks or Holiday Check? They’re not bad sites by any means, but they’re suddenly standing outside the charmed circle that Google has drawn. Inside that circle is a mix of its own properties and approved partners like Qype, Yelp, TripAdvisor etc. And that ‘approved’ business is quite a biggy. It means that Google isn’t just an algorithm blindly crunching through quality and relevancy signals. It is becoming a direct arbiter in what sites are worthy to appear in the SERPs. The technical difference might be dull, but philosophically it’s a big leap.
Not merely individual sites are looking down the barrel of a gun, but whole business models that rely on organic search. Again, Google’s been doing this for years but this feels different.
Personal gripe #241
Oh – and while we’re at it: stop this Google. Please. I’m in the UK. On Google.co.uk. Whitby’s in Yorkshire, Soho’s in London. It’s not like it’s new








Alan Bleiweiss 936 days ago
http://searchmarketingwisdom.comGood rant Paul. I’m betting that most are going to agree that there’s a mixed bag of good and evil in the changed results for local, just like we do for everything the evil empire does. But yeah – a year from now? or two? It could get very ugly in a much bigger way. And probably will…
DaveN 936 days ago
http://www.davidnaylor.co.ukMy thoughts
a) small business can’t afford the PPC or the SEO
b) large corps have the PPC and SEO budgets
c) give free listing from Local hurts Big corps and helps little people
d) big Corps pull SEO budgets and up PPC spend
e) Google rolls out paid listings in Local
f) Little people get screwed and again
g) Big Corps pay twice PPC and Local PPC
Dave
Paul Carpenter 936 days ago
http://www.itsafamilything.co.ukh) I retrain as a physical trainer
Jim Rudnick 936 days ago
http://www.canuckseo.comPaul..thanks lad very much for this post….
over here in Canada, our own Places doesn’t yet exist…ie we see NONE of this on g.ca….still the older layout 7-Pack etc
but using proxies, yes, I can see same to a large degree…and your post is spot-on!
now, all I gotta do is to figure out when it DOES get to canuckland, how to configure our clients to stay on top, eh!
Jim
Dan 932 days ago
http://www.keywordshack.comGood luck with that Jim.
I can honestly say that this is the first time I’ve envied you canuck SEO pro’s
It’s a mess…
Jon Payne 936 days ago
http://www.ephricon.com/Paul – Good thoughts here. I’m seeing the new results as being weighted more towards the traditional organic ranking factors, but with a bit of influence from local/places listings. Do you agree? My thoughts here:
http://www.localseoguide.com/the-new-google-local-serps-local-directories/
Paul Carpenter 936 days ago
http://www.itsafamilything.co.ukWell as we’ve been digging around we’ve found a lot subtle variations – it’s clearly a very big test. I agree with the points you made for sure: get into the reviews game and find a way to partner with Google!
Sebastian 930 days ago
http://blog.kennstdueinen.deHi Paul,
I wouldn’t go that far, that it is now essential to partner with Google. I think it was essential until those new local serps have been rolled out.
Before that, approved local content partners did provide Google via XML-Feed with new reviews and ratings – now everyone can hop onto the bandwagon just by using structured markup tied to their local data and review content – that’s the reason why Google introduced “Rich snippets for local” some weeks ago (e.g. microdata, RDFa, microformats).
It’s a huge chance for SMBs and those who didn’t get through the “Google local content partner” approval…
Regards!
magicrob 936 days ago
http://bg-seo.comI’d say it’s a winner for SMEs and trades. At least they won’t get pestered to pay £2k a year for Yell.com and still fall for it. PPC or Google Boost is definitely on it’s way…Incidentally, is it my Google Toolbar or has HotFrog just lost its PageRank?
Hit Reach 936 days ago
http://www.hitreach.co.ukIt’s just another reminder of the importance of being proficient with PPC and have a track record of increasing CTR and conversion rates instead of only being focused on organic results.
Maurice 936 days ago
http://hauntingthunder.wordpress.com/yes looking at a couple of terms i am familiar with results are screwy “hotels blackpool” and the imperial is only J and at the base of the page when a sensible serps would put it higher if not first. (its the primary conference hotel)
my local home town for which I managed get p1 ranking for a small hotel isn’t as bad as my ex cleint has managed to lose his domain again!.
though I am not sure the new reps doss house hotel right out on the ring road on the ghastly industrial park deserves its p1 as opposed to the oldest and biggest hotel right in the centre of town (mentioned in pevenser no less)
Michael Dorausch 936 days ago
http://michaeldorausch.com“So the big players keep their PPC results and the little guys get a shot at page 1.”
That’s what I’ve been telling people for a long time. Work on the local pages, work on the review pages, work on the site SEO, leave the ppc to those who have $ to burn or don’t know better. It’s been a great strategy and from what I see so far with new layout, little guy local still has a great shot at page one.
Adam Dorfman 936 days ago
http://www.simpartners.comAwesome rant Dave. We’re seeing a merger of local and organic rankings when it comes to hotel queries, not a replacement of organic result with local. Some hotels are seeing an improvement in rankings overall and some have dropped. More interesting is seeing what information Google is choosing to display in these new merged results. For instance, phone numbers are consistently pulling from the Places listing while the URL is often coming from the organic listing (but not always).
It will be interesting to see how this evolves over the next 30-60 days.
Adam Dorfman 936 days ago
http://www.simpartners.comErr. Sorry Paul, didn’t mean to call you Dave!
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Jim Rudnick 935 days ago
http://www.canuckseo.comand yes, google.ca is now displaying (what I’m calling) the new Google BLEND layouts for web/Places serp results…
oh. try this – go to google.ca and enter “laundromats in Toronto” — do you see what I see?
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hrmph….sigh….more to learn, eh!
Jim
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Matthew Hunt 932 days ago
http://www.smallbusinessonlinecoach.com/blog/seo/integrated-local-search-results-google-places-organic-listings-local-search/Paul,
Nice take. Very funny. Love the Whitby and Soho example. Sometimes they just can’t get it right.
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http://man-fat.com/oh poo. Just getting started on a local sight and google roll this out. Not a hope for me ranking now unless I target “things to do”, “places to eat” or some other areas, and they don’t pay 1/2 as well.
Thanks for the post mate, much love.
Oh well, back to tec blogging
Glyn Powditch 925 days ago
http://www.webuyanycar.comRichard Ward heads the SEO at Laterooms.
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Fernley 868 days ago
http://fernleyrealestate.orgI second Dave’s thoughts…”
f) Little people get screwed and again
g) Big Corps pay twice PPC and Local PPC”
And it’s not a matter of being a doom gloomer but just the fact that we can’t put too many eggs in this basket. Better to prepare and look for other ways besides G’s traffic.
Paul, thanks for this article..really put together.