I got a email today from adwords, Is this new ….
Thank you for advertising with the Google AdWords program. As part of our ongoing efforts to provide you with the best service possible, we are pleased to offer you the opportunity to contact our AdWords specialists by telephone. You can now call our dedicated local rate number. If you are calling from the UK, please dial: xxxx xxx xxxx, alternatively if you are calling from the Republic of Ireland, please
dial: xxxx xx xxxx. Then, for fastest service please follow the instructions below:1. To expedite your call, press 2 to enter your Customer ID. This number is located at the top of every page in your AdWords account, next to your name and email address.
2. Press 3 if you do not have your Customer ID available and would like to be transferred to the next available AdWords Specialist.You can reach our AdWords Specialists by phone Monday, Wednesday and Thursday, between the hours of 9a.m and 6p.m and on Tuesday and Friday from 9a.m to 5p.m.
As always, we are happy to assist you in any way possible. Please also feel free to contact us via email at adwords-uk@google.com, and we will reply within one business day.
We look forward to providing you with the most effective advertising available.
Did everyone get one or did i doo something stupid again 
DaveN
16 Comments
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1
3rd May 2007 @ 16:33
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2
I ain’t got one, but then again, I don’t operate an active Adwords account…
3rd May 2007 @ 16:42
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3
Nah, nothing stupid! Our clients get them all the time, we not sure whether it’s triggered by spend or just a random thing. It’s even more weird when you get your own Google Employee to talk to…
3rd May 2007 @ 16:55
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4
Got one of those last November for a UK account. We’d just increased spend, so I expect the two are linked.
3rd May 2007 @ 17:05
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5
A while back, some guy over on Adwords Google Group answered one of my posts with Adwords phone number. Now I tried looking for that number but the entire thread is gone, nowhere to be found. Yeah, that’s not too surprising, but the gmail I received containing that phone number poofed too. Go figure.
3rd May 2007 @ 17:17
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6
I have been running a large adwords account for a while now with over 30 clients and I have always had my own google ad rep to contact, With larger accounts it seems to be the norm
3rd May 2007 @ 17:31
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7
I don’t want to talk to an AdWords person, they’ll just scold me for all the naughty things I do that aren’t in the TOS.
3rd May 2007 @ 19:24
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8
It’s been offered to people who spend a certain amount of money with Google for quite a while.
Actually, after another point you get various specialist contacts. We’ve got a strategic advisor, an account manager and a technical contact… the service and advice they offer is actually pretty good and worth taking advantage of - especially as AdWords is piling on new features all the time at the minute.
4th May 2007 @ 10:13
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9
It’s handy for getting ads approved pronto for the content/search network just before weekends/bank holidays etc.
7th May 2007 @ 09:09
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10
Tetsuto,
I think the phone number you lost is available here.
Let me know if that one does not work anymore. I never called it myself, since Google will not maintain campaigns for me nor do keyword research or adjust the “score” or my ads that I have to pay less per click. So..what’s the point
Not to mention the awkward feeling if you talk to them about your stuff.Its like talking to the cops after they stop you with 75 mph on the freeway and you remember how you were going 100 mph just a couple minutes earlier before they got you
7th May 2007 @ 09:29
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11
I’ve been calling the AdWords folks in the US for a few years now, they’ve had a phone number where you can talk to someone for quite some time now.
I’m not sure if you have to get to a certain level (ad spend per month) in order to get an email with the phone number or not.
8th May 2007 @ 14:00
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12
We got one a few months ago… the reps on the line are pretty helpful.
8th May 2007 @ 15:27
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13
I’m surprised. 12 comments about Sdwords phone number and I don’t see 866-2-GOOGLE? That’s 866-2GOOGLE. Quick and easy way to talk to an adwords specialist.
10th May 2007 @ 17:06
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14
Hey richkid, Notice the title of the blog Dave Naylor a UK SEO
886 -6-GOOGLE means Fuck all
DaveN10th May 2007 @ 17:09
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15
Hi,
What is the number for Adwords in the UK?
Thanks’
29th June 2007 @ 11:05
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16
I have just started to market my website and to be honest instructions you get from people are way over my head, like:
Promote your site in three easy to follow steps. You fill a form in and then they say you have to put a code they have generated into the root directory of your site. Great whats a root directory?
19th June 2009 @ 13:50
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I got one about 3 months ago. (US)