Farecompare : airline tickets refunds

Rick over at Farecompare has just written an article on how he proves if the airlines drop the ticket price and if you have purchased a higher priced one you can get a refund, and in some cases a $100 E-Certificate.. Ok in fairness I have known about this for a while, I have used their Airline Ticket Email Alerts for some time now. The Airline Ticket article goes on to show what Rick did.

quote from article :

These tickets had to go down in price later that same day with the ultimate goal of making a refund claim; documenting each airlines claims process, warts and all; and include copies of the original tickets, refunded tickets, and all claims correspondence.
it’s been dugg here :)

DaveN

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2 Comments | Leave a comment »

  1. 1. tom | April 26th 2007 @ 6:00 pm

    also check out http://www.yapta.com

  2. 2. PrintnPost | August 5th 2007 @ 6:51 am

    THis article has some Misleading info. I’m not only in the travel industry
    We operate onlne and offline as a consolidator..dealing directly with the airliens and the GDs systems.
    this statement below..make no sense..claiming farecompare is gettin rates before others
    Unless they recieve the rates directly from the airline or via ATPCO..which is where the airlines
    file the rates. The systems are all given the rates at the same time.so your conrner agency has it
    at the same time as your online agency.

    FROM ARTICLE - WRONG INFO #1
    Luckily, I had and ace up my sleeve. I signed up for the FareCompare.com Email First Alerts (shameless plug). This alert technology sends out new airline ticket price drops via email as soon as they occur — several hours before they hit the online travel agency and airline websites.

    WRNG INFO #2
    found this “competitor only” policy a bit odd (after re-reading the fine print to confirm this requirement) given that the airlines recently renegotiated lower transaction fees with traditional travel and the mega online agencies (Orbitz, Expedia, Travelocity) in exchange for ensuring that the agencies had the same exact airfares (including web airfares) as the airline website

    This is, Expedia has no transaction fees to airlines, they use worldspan as
    the booking system, travelocity is sabre the booking system. fare rates are not allowed to occur between
    reservations systems.

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