The problem with having an IT background especially when you have worked in a reselling environment is that it never quite leaves you alone.
My ears always start to twitch if someone starts a conversation in the pub about best deals on printers and computers, if I learnt one thing out of selling IT products it was that the profit margins are so very small and you have to offer a service second to none.
(Perhaps I should have kept this history quiet as Dave has tasked me with finding a new photocopier for the office. )
Why is it then that a task which should be so straight forward as purchasing a photocopier turns into an online frazzle, with as much clarity as a swimming pool in Majorca at the height of holiday season where the guests all mud wrestle.
Ok im looking for a Canon Photocopier and so type the search term ” canon photocopier” into Google, the first place I come to just doesn’t allow me to buy it? I’ve got the money here I’m ready to make a purchase, so how come all I can do is enquire?? I just want to buy the item…
Pretty poor, do Canon know about this?
I know its not an impulse buy for most people but when you know the photocopier you need and prepared to pay the price why can’t you just buy it? I don’t want to make a phone call, I don’t want to enquire just please let me buy it!
I guess its time to contact my reseller friends in the industry and have a scout round.